Privacy policy

CARTE NOIRE
Last updated: January 18, 2026

1. INTRODUCTION

CARTE NOIRE (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

This policy also explains your rights under EU GDPR and French data protection law.

2. DATA CONTROLLER

Data controller: CARTE NOIRE
Address: 142 rue de Rivoli, 75001 Paris, France
Email: contact@cartenoire.store

For questions regarding your personal data, you can contact us at any time.

3. PERSONAL DATA WE COLLECT

We may collect the following personal data:

  1. Identity and contact information: name, email address, phone number, billing and shipping address

  2. Account information: username, password

  3. Payment information: payment method and transaction details (processed securely via Shopify and payment providers)

  4. Technical information: IP address, browser type, device information, cookies and browsing behavior

  5. Marketing preferences: subscription preferences for newsletters or promotional offers

4. PURPOSES OF DATA PROCESSING

We process your personal data for the following purposes:

  • To process and deliver your orders

  • To manage your account and communicate with you

  • To provide customer support

  • To comply with legal obligations (tax, accounting, consumer protection)

  • To send marketing communications (if you have consented)

  • To analyze website traffic and improve our services

5. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following legal grounds:

  • Contractual necessity: to fulfill orders or provide services

  • Consent: for marketing communications or newsletters

  • Legal obligation: to comply with laws and regulations

  • Legitimate interests: to improve our services and ensure website security

6. DATA SHARING AND TRANSFERS

We may share your data with:

  • Shopify and payment providers to process orders

  • Shipping carriers to deliver products

  • Service providers who perform services on our behalf (e.g., email communications, analytics)

Data may be transferred outside the EU for service delivery. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. DATA RETENTION

We retain personal data only as long as necessary:

  • Orders and transactions: up to 10 years for accounting and legal compliance

  • Marketing consent: until you unsubscribe

  • Cookies and analytics data: up to 13 months, depending on usage

8. YOUR RIGHTS

Under GDPR, you have the right to:

  1. Access your personal data

  2. Correct inaccurate or incomplete data

  3. Request deletion (“right to be forgotten”)

  4. Object to processing for marketing or legitimate interest

  5. Request restriction of processing

  6. Data portability

  7. Withdraw consent at any time

  8. File a complaint with CNIL (French Data Protection Authority): https://www.cnil.fr

To exercise your rights, contact us at contact@cartenoire.store.

9. COOKIES AND TRACKING

We use cookies and tracking technologies to:

  • Ensure website functionality

  • Analyze traffic and improve user experience

  • Provide targeted marketing (with consent)

You can manage or disable cookies via your browser settings. Disabling some cookies may affect website functionality.

10. SECURITY OF PERSONAL DATA

We implement appropriate technical and organizational measures to protect your data against accidental loss, unauthorized access, or unlawful processing.

Access to personal data is restricted to authorized personnel and service providers.

11. CHILDREN

Our services are not intended for children under 18. We do not knowingly collect personal data from minors.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date.

We encourage you to review it regularly.

13. CONTACT INFORMATION

CARTE NOIRE
142 rue de Rivoli, 75001 Paris, France
Email: contact@cartenoire.store

For questions or concerns regarding this Privacy Policy or your data rights, you may also contact CNIL (French Data Protection Authority): https://www.cnil.fr